Text Service

Quick Start

Setup: ED7/ED10

Assuming you have an active text chat license and the authentication settings configured in Display Studio, you can now configure the text chat function.

Settings

Text chat settings can be accessed from the main menu: Functions → Text Chat.

SettingDescription
Enable Text CommunicationsGlobally activate/deactivate text communications
Display NameEnter a name for your session in the chat. e.g. John. Must be unique per vehicle
Quick MessagesQuick Messages
Message TriggersMessage Triggers

Once configured, ‘Write’ the config.

Channels

The following channels are available to monitor the status of the system.

ChannelDescription
Text Connection StatusThe connection status to the text chat server
Text ErrorThe reason for connection failure on error
Text Last Message 1-8A history of messages received (1 most recent)
Text Last Sender 1-8A history of message senders (1 most recent)

Important: The connection status is the status of connection to the text chat server. It doesn’t know if others are connected.

Events

The following events are generated by the chat system.

EventWhen
Text Message ReceivedA text message is received
Text Message SentA text message is sent

Setup: EmStream

EmStream stores authentication information per service type rather than in one place for flexibility.

The data service settings can be found in File → Text Chat Settings.

SettingDescription
HostEnter the host from the below table based on the region configured in the device
Display NameEnter a name for your session in the chat. e.g. John. Must be unique per vehicle
Vehicle NameExact vehicle name entered during the activation step above
PasswordThe same password entered during the activation step above
Use SSLMust be set to true when using official Emtron servers
RegionHost
Australiatext-aus.emtronaustralia.com.au
North Americatext-usa.emtronaustralia.com.au

Once entered, select Connect to connect to the text server. Once connected you will see Chat Connected in the top right hand corner.

If connection fails, the reason will be shown in the Text Chat Settings popup.

Once connected, you can open the *Chat Console by either clicking the icon in the top right hand corner or from the menu View → Show Chat Console.

Setup: Web Interface (Browser)

Open the chat page in your browser, depending on your region:

SettingURL
Australiahttps://text-aus.emtronaustralia.com.au/chat
North Americahttps://text-usa.emtronaustralia.com.au/chat

Log in with your credentials

SettingDescription
Your Display NameEnter a name for your session in the chat. e.g. ‘John’. Must be unique per vehicle
Telemetry Vehicle NameExact vehicle name entered during the activation step above
Telemetry PasswordThe same password entered during the activation step above

Once logged in, the chat window opens automatically.

Details

Quick Messages

You can send messages to the chat room based on events occurring.

SettingDescription
EventWhen this event occurs, the message will be sent
MessageThe text at the start of the automated messages.
Append Channel ValueThe a channel’s value to append to the messages when sending.

e.g. Set event to Engine Start, message to Engine Started, fuel level, and append channel to Fuel Level. When the vehicle starts, all connected chat clients will see a message saying the engine has started with the current fuel level.

Message Triggers

You can respond to certain patterns being received. When they are received you can publish a system event.

SettingDescription
PatternThe pattern you want, e.g. “#next-screen”.
Trigger EventThe event you want to publish in the system. e.g. “Next Screen”

With the above examples, you could change the screen on the Emtron display by sending #next-screen in a connected chat client.